Contacts
Need help with your account, subscription, app behavior, or a safety concern? Send us a note and include the device, app version, and a short description of what happened.
[email protected] Email supportHow do I contact support?
Email [email protected] with your question. For purchase questions, include the platform you used and any relevant receipt information.
How do I manage or cancel a subscription?
Subscriptions are managed by the platform where you purchased them. On iOS, open Apple Settings, tap your Apple ID, then Subscriptions, and select Zeny.
Can I delete my data?
Yes. Contact support from the email address linked to your app usage and request deletion. We may ask for information needed to locate the app user identifier.
Why can an AI message feel wrong?
AI responses are generated automatically and may be inaccurate, unexpected, or emotionally mismatched. You should not rely on Zeny for medical, legal, financial, emergency, or safety-critical advice.